CURRENT VACANCIES

 

​Administration Assistant (Casual)

​**This role has now been filled

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• ALY’S PLACE – Mornington, VIC

• Casual - 5 hours + occasional additional hours

• Pay rate dependent on experience

• On-site role

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The Role

This position supports the day-to-day administration of ALY’S PLACE one day per week, with occasional additional hours by agreement.

​You will play an important role in ensuring clients feel welcomed, supported, and confident in our systems, while helping the practice operate efficiently and consistently.

Key Responsibilities

✔ Monitor and respond to website, phone, and email enquiries

✔ Manage client communications and appointment bookings

✔ Coordinate intake documentation and follow-ups

✔ Process payments and assist with invoicing

✔ Maintain confidential client records (Halaxy practice management system)

✔ Work closely with the Counsellors and Practice Manager to ensure consistent processes

✔  Maintain a calm, tidy, and welcoming clinic environment​

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Retail Support

ALY’S PLACE includes a small self-care-focused retail space. Responsibilities include:

✔  Welcoming and assisting clients in the retail area

✔  Processing retail sales

✔  Maintaining presentation of products and space

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ABOUT YOU

We are looking for someone who is:

• Highly organised with strong attention to detail

• Clear, warm, and professional in communication

• Proactive, with a “thinking ahead” approach

• Client-focused, aiming to make processes seamless

• Comfortable working independently and taking initiative

• Respectful of confidentiality within a counselling setting

• Proficient with email, Word, Excel, and PowerPoint

• Willing to learn and use Halaxy (experience desirable but not essential)

• Previous administration or allied health reception experience is highly regarded, though training will be provided for the right candidate.

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TO APPLY

Please submit your CV and a short cover letter outlining your suitability for the role